Service and Process Integration Platform

End-to-end service and process integration platform for automating workflows, improving consistency and enhancing operational efficiency.

Integrate Microsoft CSP and enterprise services with pre-built tools
Automate subscription provisioning, renewals and license allocation
Adjust pricing dynamically based on costs, customer behavior and trends
Automatically sync billing data across ERP, CRM, and accounting systems
Embed a self-service portal for seamless customer experience
Scale effortlessly with a flexible, future-ready infrastructure

Cloudmore's comprehensive service and process integration platform can achieve all that and more.

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Leverage the comprehensive Microsoft CSP service integration

The Microsoft 365 CSP Direct integration includes key Microsoft features:

Microsoft tenant management with Granular Delegated Admin Privileges (GDAP), enabling precise role-based access control to assign the right permissions while maintaining security and compliance.
Interactive provisioning for Microsoft 365 including, Azure Plan Consumption, Software Subscriptions, Reserved Instances, and Perpetual Licenses—ready to use without manual setup.
Advanced subscription and renewal management with detailed reports on upcoming renewals, highlighting revenue set to renew or churn, so you can take action in advance.
Automated price synchronization with Microsoft, keeping your cost and recommended pricing fully aligned with the latest Microsoft Price Lists, eliminating discrepancies.
Integrated Microsoft billing workflow, automatically syncing published billing data, executing price adjustments, and immediately generating ready-to-use billing data for your customers.

This integration ensures efficiency, accuracy, and control over your Microsoft cloud services.

It reduces manual effort while keeping your operations aligned with Microsoft's latest updates and pricing.

Enable pre-built end-to-end service integrations or create your own

The Cloudmore service marketplace already includes these pre-built end-to-end service integrations:

Acronis Cyber Protect - Includes the entire suite of backup and disaster recovery services, with consumption-based subscription models
BitDefender - Includes suite of cybersecurity threat prevention, detection, and response products, with flexible consumption-based subscription models
Datto Autotask - Includes a billing integration that synchronizes Billing data between Microsoft, Cloudmore and Datto
Google Workspace - Includes a list of business and enterprise products, with monthly and yearly plans, subscription management and billing
WatchGuard Firebox - Includes advanced firewall protection, intrusion prevention, and comprehensive threat detection
WithSecure - Includes an array of endpoint security, vulnerability management, and collaboration protection products, offered through consumption-based models

In addition to these pre-configured service integrations, any cloud service can be integrated into Cloudmore.

Our solutions engineers are ready to assist in building your custom end-to-end subscription management and billing integration.

Optimize subscription management with process integrations

Subscription management event triggers integrate directly into your existing workflows, eliminating manual tasks and reducing operational overhead.

This process integration ensures that every stage of the subscription lifecycle, from provisioning to license allocation, runs efficiently and accurately.

The key integration events are:

Automating subscription creation for various services
Assigning and managing licenses across users and accounts
Retrieving subscription details, renewal dates, and pricing in real time
Tracking full subscription history for auditing and compliance
Suspending, cancelling, and deleting subscriptions as needed

By leveraging Cloudmore’s vendor integrations and subscription management APIs, you can reduce support costs while improving service accuracy and customer satisfaction.

Automate price management with dynamic process integrations

The price management integrations enable dynamic pricing adjustments by connecting external triggers directly to your workflows.

These integrations eliminate manual updates, ensuring pricing remains responsive and aligned with market conditions.

Key price management integration events include:

Adjusting prices automatically based on software vendor cost changes
Updating rates in response to customer purchasing trends
Modifying pricing during seasonal promotions or sales periods
Applying dynamic discounts based on inventory levels
Implementing competitive pricing strategies by tracking market fluctuations

With bulk price update automation, your pricing strategy stays current and competitive without the need for manual intervention.

Ensure accurate billing with end-to-end process integrations

The billing process integrations connect directly to your financial systems, ensuring accurate and timely billing without manual intervention.

By integrating billing workflows with your existing systems, you can enhance efficiency, maintain data consistency, and reduce errors.

Key billing process integration use cases include:

Syncing with ERP systems to consolidate financial data, automate invoicing, and maintain consistency across business operations
Integrating with CRM platforms to trigger billing actions based on customer activity, improving personalization and service accuracy
Connecting with accounting software to automate financial data entry, minimize errors, and keep records continuously up to date

A fully integrated billing system improves operational efficiency, reduces administrative workload, and supports scalable business growth.

Integrate customer self-service directly to your portal

The customer self-service portal can be embedded into your existing systems, enabling a unified and seamless experience for your customers.

By integrating self-service functionality with your internal portals, you enhance accessibility, reduce support overhead, and improve overall efficiency.

Key integration capabilities include:

Connecting with internal systems via APIs to enable cross-platform workflows and seamless data exchange
Using webhooks to trigger automated actions based on customer requests or subscription changes in real time
Customizing self-service experiences to match your business needs while maintaining control over customer interactions

As your business scales and customer requirements evolve, these integrations ensure your portal remains adaptable, efficient, and fully integrated into your existing infrastructure.