Cloudmore Service Delivery

Experience is included!

Cloudmore has been delivering complex, high-scale technical solutions with a 99.99% SLA year-on-year for more than 15 years. The platform is designed to support the addition of new capabilities and functionality, ensuring that customers can customize and adapt their services to meet changing business needs. The platform is constantly upgraded, managed, and supported by a dedicated team of professionals with extensive experience in developing and executing high-scale multi-tenant solutions.

The platform is delivered as a single codebase SaaS service, with all management operations completed in the platform or via API calls, and runs on Microsoft Azure AWS  in separated EU and US platforms. The platform uses SSL encryption to secure all data both in transit and at rest. Passwords are stored as salted hashes to add an extra layer of security, and daily backups and regular recovery tests are performed to ensure the platform is always available. Cloudmore also supports Role-Based Access Control (RBAC) and Key Account Manager (KAM) settings to control access and monitor usage. 

Cloudmore's core development strengths lie in multi-tenancy, APIs, and scaling, making it a highly performant platform. The Cloudmore API supports integration with other business systems and is secured with OAuth 2.0 and JWT access token format. Detailed information on the API can be found in the Swagger document at https://api.cloudmore.com/swagger/. 

Cloudmore is a secure, scalable, and flexible platform designed to support the needs of IT service providers.  Cloudmore's core development strengths lie in multi-tenancy, APIs, and scaling, ensuring that the platform is highly performant and can be integrated seamlessly into existing technology stacks. 

The platform is accessible through supported browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, Internet Explorer 11, and Safari.