Platform Update

Platform Update | July 2025

1 min read

July 31, 2025

Create GDAP requests

Managing GDAP has become a part of managing customers in the Microsoft world. The possibility to request more granular access allows for a more restrictive approach and a higher degree of security when it comes to working with Microsoft customer tenants.

As our first step to a more comprehensive GDAP management capability we are adding support for new GDAP relationship requests.

Users on Broker level will be able to define, create and send GDAP relationship request.

The process to create the requests will be familiar to anyone who has been working with GDAP creation within Microsoft partner center but will allow users to remain within the Cloudmore platform for an extended part of customer and subscription management.

Once defined, you will be able to send information about the request to your customer for approval.

The capability to request GDAP relationships is the first step we introduce for a comprehensive solution to GDAP management with in the Cloudmore platform.

User Last Accessed Date for self-service tracking

One of the key benefits of Cloudmore is the self-service aspect. And we encourage to roll out the self service to your customers, using the Organization layer.

Changing people’s habits is always difficult, but it will definitely be worth the while to train your customers to use the self-service portal. This would reduce the support load on your team, as your customers can log in by themselves and take the actions they want to, straight on the platform.

The Last Accessed Date is a user attribute (for both Organization users and Broker users), which could help you to gauge how actively your customers (and colleagues) are logging in to the platform.

You can extract the Last Accessed Date for all of your customers' users with the Excel export, or the API endpoints:

GET /api/resellers/{resellerId}/organizations/{organizationId}/Users
GET /api/resellers/{resellerId}/organizations/{organizationId}/Users/{id}
GET /api/resellers/{resellerId}/ResellerAdministrators
GET /api/resellers/{resellerId}/ResellerAdministrators/{id}
GET /api/sellers/{sellerId}/SellerAdministrators
GET /api/sellers/{sellerId}/SellerAdministrators/{id}

← Platform Update | June 2025

Platform Update | July 2025

Create GDAP requests

User Last Accessed Date for self-service tracking

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