Platform Update | March 2026

2 min read
March 31, 2026

EST in subscription renewal report

The subscription renewals report lets you assess future renewals based on current renewal settings to allow for predictable future state. 

With the addition of EST support in renewal reports you will be able to get information about, both subscriptions on EST and their future renewals as well as regular subscriptions set to move to EST state at renewal. 

Subscriptions on extended service terms will be represented in the report and identifiable via product names where “extended service term” will be included. 

EST in Renewal Report

Pricing and dates is also reflected in the renewal report, allowing for an experience that works in the same way as the regular subscriptions and renewals.

The act of setting a subscriptions renewal option to move to EST will not allow for specification of target product due to the nature of Microsofts API’s. When a subscription is set to move to EST there will be a short period of time where the target product and item code will not be available, for this period of time subscription will be displayed with placeholder data allowing you to identify that changes are coming to the subscription and the proper product name and pricing details will be populated for the subscription in the report as soon as it is available. 

Subscription renewal data consistency

The Subscriptions Renewals Report is a useful tool for seeing a full picture of all the upcoming renewals. In this way, you can predict the renewable revenue in the upcoming week or month.

Additionally, you can see the churning revenue, tied to the subscriptions that are currently set to end. This is an opportunity for your Key Account Managers to salvage that churning revenue and negotiate alternative solutions with the customers.

This current change features an improved data quality and reliability in all Renewal Report outputs - Run and Show, Export to Email and Charts.

Renewal chart 2026

Direct link to any report chart

As more reports become available on the platform, and different outputs on these reports, we are improving the usability and accessibility of these different outputs.

You are now able to send a direct link to any report’s chart, for easier and quicker access, without having to manually navigate to the “Charts and Trends” tab. This applies to all reports.

Billing report tabs

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